Hello, I just have one question (a bit long): How does it work when a buyer leaves me positive feedback, confirming that he did indeed receive his package on July 21 or 22, when the postal service website confirms that the colissimo was delivered to the recipient on July 21 in Italy, and today that same buyer tells me there’s a delivery delay (and yes, the tracking on Ebay stops on July 20! damned) and therefore asks me to do something, otherwise he will start a refund procedure???I’m thinking t...

Hello everyone @zouzoucaillou Use this site to track the parcel from start to finish (even with a tracking number change along the way) Take a screenshot and send it to him. https://parcelsapp.com/fr/tracking/cc016047544fr Best regards

Problem with a buyer about an out-of-date Colissimo tracking on eBay | eBay forums

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Problem with a buyer about an out-of-date Colissimo tracking on eBay | eBay forums | eBay France