refund the buyer at no cost | eBay forums

johntravoltige · 2023-05-10T18:03:22.521000Z

Hello, I sold an item for 600 euros, and I realize that I’m only getting 539 upon arrival. I didn’t know about the high selling fees. I had only made one sale before and I had never paid attention. Anyway, I feel ripped off, especially since when creating my listing, not suspecting the exorbitant amount taken at the end of the transaction, I had set a price at the absolute minimum for the item sold and I had offered home delivery (large and heavy parcel, so expensive) I end up losing more than a hundred euros overall, which obviously seems unacceptable to me.I explain to the buyer that I want to cancel the sale by explaining the situation to him, making it very clear that this sale is costing me far too much money.I ask him if he is okay with canceling the sale, he tells me he’s ok but can’t and that it’s up to me to do it.I realize in the cancellation options that no matter what I do, there are still 60 euros in fees lost in the process.Is there really no way to cancel a sale by mutual agreement without losing so much money? For now, whether I sell or cancel, I’m losing a lot. What can I do?Thanks for your replies.

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