Hello,I bought a necklace that looks nothing like the photos published, and whose clasp is much too small and impossible to use without help.. I am of a certain age and had it checked by a jeweler.. IMPOSSIBLE TO HANDLE, THE SELLER REFUSES ANY RETURN..MY ADVICE IS CLEARLY IN FAVOR OF THE RIGHT OF WITHDRAWAL.Thank you for your help

Hello @marie-elenita113 It’s still quite surprising that the feedback left for your seller doesn’t mention at all the fact that the item doesn’t match the one ordered... You say: " .I thought from the photos that the necklace was much bigger ". Which suggests that you simply didn’t read the description though it was very precise about the dimensions... And given the value of the necklace, that’s more than surprising. That’s why your seller is refusing the retu...

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