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    Discussions
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    Delivery

    Created May 10, 2026

    3 members

    401 discussions

    Delivery
                       
                                       
    • moseco971

      moseco971

      Charge shipping fees only

      Hello A buyer didn’t come to pick up the package, which was returned to me, and he wants me to send it back to him. I would need to issue the buyer an invoice for the shipping costs only. Does anyone know how to go about issuing such an invoice? Thanks in advance . Alain

      yesterday at 4:32 PMlast reply yesterday at 5:45 PM
      1
               
    • lechatcarre

      lechatcarre

      New Delivery Fee Interface

      Is it just me, or was there really a change in the shipping fees tool for each listing (creation or editing)? No more preferred rates that we could change, edit, or delete in just a few clicks and, above all, directly on the listing. Now I’m forced to click a drop-down menu "Delivery Conditions" and click on "Edit" to access the shipping rates... And the "Preferred Option" tab has also disappeared: now you have to deal with deletions and/or creations while keeping an eye on the preferred order. On top of that, you have to give a "Condition Name"... All these new measures once again make putting items up for sale and the smoothness of this site, which was so well designed at the start, more complicated... For every new change on the site, the designers should always remember the famous saying: "The perfect is the enemy of the good"!!!

      2 days agolast reply Jul 16, 2026 at 3:11 PM
      11
               
    • cidaris_fr

      cidaris_fr

      group delivery

      Hello, for several years now, I’ve been losing my best customers and new customers who want to buy several items from me give up because eBay requires them to pay the shipping costs immediately for each item.  Could someone please explain to me simply how to activate combined shipping so that they can place an order by paying the shipping costs only once, knowing that these costs can vary from 3.50 to 31 euros depending on the weight, the thickness of the parcel, or the destination. It seems that the "request total" function no longer exists.  I have already lost 4 important orders since the beginning of the year because of this problem, and I sincerely hope that you can give me a solution. Regards

      1 year agolast reply 2 days ago
      24
               
    • abdelwahadibe_0

      abdelwahadibe_0

      Understand my delivery

      I haven't received my order

      1 week agolast reply 1 week ago
      1
               
    • br_625739

      br_625739

      Return

      I have a dispute with a buyer; he’s telling me that the item I sold him is gold-plated, whereas I’m sure it’s gold, and he’s asking for a refund for his order. What should I do?

      2 weeks agolast reply 2 weeks ago
      1
               
    • jeanpp88

      jeanpp88

      Disappointed and surprised

      Hello, I ordered a gear shift knob for a Peugeot 206, the sale was cancelled and I am waiting for the refund. I am disappointed and surprised! Jean-Paul

      2 weeks agolast reply 2 weeks ago
      1
               
    • classycockney

      classycockney

      Delivery option - collection only - seen after sale paid for !

      I've just purchased an item that was marked in the order details as free delivery, but in fact in the details on the page it shows that its collection only !! I didn't see the collection only, purchased the item using paypal, and cannot possibly collect it as it is 300 kms from my home ! It was a simple genuine error, I have sent a message to the seller asking to cancel the sale, or if they could make an exception and send it I would pay the additional costs and be very grateful. Its very misleading on e-bay as even now it is showing as waiting to be sent - even though it is collection only ! Could anyone advise me on the best way to proceed ? Thank you

      2 weeks agolast reply 2 weeks ago
      3
               
    • peputch

      peputch

      problem linking account to Mondial Relay

      hello; since yesterday it's impossible to link my eBay account to Mondial Relay even though everything was still working last week! does anyone else have the same issue?

      1 year agolast reply 2 weeks ago
      105
               
    • enzo.par_42

      enzo.par_42

      Customs Compliance YCC

      Hello, A few days ago I bought an item from a seller located in North America (as has happened to me several times before), but this time I’m getting an email from a company called YCC asking me for personal information to allow the package to clear "customs clearances", The problem is that, first of all, this is information that has already been provided, and secondly, after doing some research, YCC emails and requests are 50% of the time "legitimate" and the remaining 50% are scams, according to the experiences shared by several different people, So what is the best course of action to take here? Thank you in advance for any help

      2 weeks agolast reply 2 weeks ago
      1
               
    • mrk20082007

      mrk20082007

      Question eBay International Standard Delivery

      Hello What have your experiences been with delivery times via eBay International Standard Delivery, from the USA to France? Is it common for the delivery time to exceed the one estimated by eBay? Thanks

      2 years agolast reply 3 weeks ago
      5
               
    • giors31

      giors31

      LW tracking sticker (international shipping) blocked by the post office

      Hello I’d like to know if some of you know how old the LW stickers are, whether they were sold online or on the post office website. I recently bought some again from a merchant who had stopped operating, at the beginning (for 2 weeks, since the beginning of June without any issue) but they’ve been returned or blocked since mid-June If anyone has any information or is in the same situation, thanks in advance for your replies

      3 weeks agolast reply 3 weeks ago
      2
               
    • nascarvintage17

      nascarvintage17

      STOP a EBAY International Shipping program

      So, I’m going to go on a huge, but huge, rant. That’s enough, the totally zero-program of Ebay International Shipping is a disgrace. 5 weeks to receive a package from the USA to France, 5 damned weeks, who are they kidding? It’s 2024! I, who work exclusively with Americans, for 32 euros, I ship my packages in 8 days, 8 days! My packages arrive in 8 days for 32 euros! The last time, I bought a package from a US seller. I paid almost the same price, 44 dollars, for USPS instead of Ebay International "Shipping" and well, I don’t regret my 44 dollars because I got my package in less than 2 weeks. So, at some point, people on Ebay, wake up and boycott this **bleep** of a pathetic program. A month to receive packages coming from the USA or elsewhere, I can only imagine! And the worst part is that, mostly, it’s 40 dollars, 45 dollars, 55 dollars in shipping fees. It’s more expensive with Ebay International Shipping and on top of that, it’s 10 times slower. So the icing on the cake is that they basically ripped off the US sellers, since US sellers can’t even opt out of this program. It’s totally insane to pay more to get your packages in a longer time frame! So, bottom line, we waste an unbelievable amount of time combing through the rare US sellers who offer USPS instead of EIS, and I can tell you that it doesn’t hurt Ebay either. Honestly, Ebay, just stop your program, seriously.

      2 years agolast reply 3 weeks ago
      2
               
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