2 packages lost by Mondial Relay | Delivery

jesda_5791 · 2024-09-05T06:54:22.822000Z

Hello, I have 2 parcels that were lost by the carrier Mondial Relay. As a seller, I refunded the buyers, but when I try to make a claim to get reimbursed, whether with eBay, who tells me to take it up with Mondial Relay, or with Mondial Relay, who tells me to take it up with eBay, has anyone been in this situation and how were you able to get reimbursed? Thanks for your feedback, Best regards,

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2 packages lost by Mondial Relay | Delivery | eBay France