Hello. I had a package delivered by Colissimo that the customer did not pick up on time at the shop-to-shop point. The package came back to me, undamaged. After getting in touch with the customer, we agreed that I would send the package back to them. How can I charge my customer for this second delivery? Is it possible to create a new delivery slip and send the invoice to the customer via eBay? Thanks for your replies. Best regards.

Hello @sanchorio2012 "Is there the possibility of creating a new delivery note and sending the invoice to the customer via ebay ?" = no You will need to agree on a payment method with the buyer (bank transfer, paypal, cheque, etc) to collect the new shipping costs, and buy the shipping label directly from the carrier. Best regards

2nd delivery after return | Delivery

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2nd delivery after return | Delivery | eBay France