E27 12V LED bulbs
hello I placed 2 orders for 2 E27 12V LED bulbs that I still haven't received, problem is they no longer appear in my purchases can you do something thanks
2 comments
hello I placed 2 orders for 2 E27 12V LED bulbs that I still haven't received, problem is they no longer appear in my purchases can you do something thanks
francois-o
Hello @da.silva4-1 ,
I'm sorry that you didn't receive your order.
It’s also possible that you placed the order as a guest.
I invite you to contact customer service so that we can look into this for you.
Best regards
François
koalagris
·3 years agoGood evening @da.silva4-1
Change the display period at the top of the "purchase history" section.
That said, the deadline to open a dispute for an item not received is 30 days from the estimated delivery deadline, so I hope you're still within the timeframe:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/obtenir-de-laide-pour-un-objet-qui-nest-pas-arriv?id=4042&st=3&pos=1&query=Obtenir%20de%20l%27aide%20pour%20un%20objet%20qui%20n%27est%20pas%20arriv%C3%A9&intent=objet%20non%20re%C3%87u&lucenceai=lucenceai&docId=HELP1135
best regards