package sent and not collected | Delivery

valou60650 · 2024-11-22T15:30:44.051000Z

hello everyone. I sold an item, I shipped it to the address provided, namely Mondial Relay. The package arrived and the person is not going to pick it up. I sent them several messages to let them know, but they still are not going to get it. If the package comes back to me, am I required to refund them? It seems a little too easy to not collect packages under the pretext of changing your mind. thank you for your help.

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package sent and not collected | Delivery | eBay France