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sankel75 · 2024-06-06T12:51:17.600000Z

Hello, My uncle bought items from the seller named [Daramshop]. Right after the purchase, his account was suspended by Ebay. He has never received the order to this day. The claims department refuses to reactivate his account, supposedly for security reasons. His refund request was also rejected, because Ebay disclaims all responsibility and makes it clear to him that it is the seller's responsibility to refund him. The seller was contacted through another account and refuses any cooperation regarding the refund, despite all the explanations and evidence provided. What can we do to get our money back? Please help me.

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package not delivered | Delivery | eBay France