order not received

Summary: tghenn5 expresses frustration with a seller on an auction platform regarding a processor purchased on August 12, 2026, for 49.49 euros, but never received. Despite messages sent to the seller and the platform, no concrete solution has been offered, which is pushing tghenn5 to consider closing his account if the situation is not resolved within a week. He is also considering asking for the seller's contact details to resolve the problem personally.

I have a big problem with a seller, here’s the story: on August 12, 2026 I bought a processor at auction for 49.49 euros from the seller, he sells everything by auction, it’s now August 28, 2026 and still NOTHING. I sent a message to the seller, here’s the reply (WILLST DUKAUFFEN ?) they’re making a fool of me. I asked eBay to make the guarantee work, me I bought the product on the EBAY site, I don’t know the seller, the 49.49 euros were charged the same day. My question is, since eBay hasn’t given any concrete response so far, and I’ll add that I’ve always been refunded the few times I had a dispute with a seller, but here total silence, so if within a week at the latest I still have nothing, I’ll leave this site for good, but before that I’ll ask eBay to give me the seller’s contact details, I’ll sort out the problem myself even if I have to go to this seller’s place