How do I confirm a hand-delivered delivery instead of shipping? | Delivery

veronique_78 · 2024-02-29T10:03:39.296000Z

Hello, To sum up: although the item was handed over in person on the very day it was bought, here’s where I stand: Late shipment - Send the order before Feb. 27 My first-time buyer came to pick up her purchase on February 25, the same day she placed the order with shipping. She hadn’t noticed that the item was 10 minutes from her home. The confusion comes from the two mentions below that eBay puts first on the listing: " Pickup: Choose pickup location at checkout Pickup: Free in-person handoff from L..., France. " In short, everything went wonderfully and I offered to refund her the shipping. Problem: Today, my money is blocked by eBay because it is apparently impossible to indicate that the item has indeed been handed over without the initial shipping that was requested and paid to eBay by the buyer. In fact, the "order details" do not offer the "other actions" dropdown option "handed over in person"!! On the buyer’s side, it is also impossible to indicate that the item was received or to leave feedback! Also, I’m afraid eBay will label me as a seller who is slow to ship, even though I’m on top of things from the moment I list an item! What should I do? Thank you for your help Best regards VF

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How do I confirm a hand-delivered delivery instead of shipping? | Delivery | eBay France