Hello, I requested the cancellation of a shipment via Mondial Relay 72 hours ago, the service that is supposed to sort this out in 48 hours is not reacting at all!!! I can't find how to contact eBay outside the 9-18h time slot, does anyone have any idea please?

Good evening @lingma85 actually I just canceled the voucher, because I never managed to find where to download a DELIVERY voucher, that is to say one with a barcode, that I could stick on my parcel. I don't know if I'm getting older, but I get the impression that the steps are getting more and more complicated, that the hotline is less and less accessible, (only during working hours now). there isn't even a contact email, or else it's particularly well hidden in the many useless pages : https://...

contact eBay outside the 9 a.m.–6 p.m. window ... | Delivery

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contact eBay outside the 9 a.m.–6 p.m. window ... | Delivery | eBay France