[Contact details] canceled package on 23/04/2023
Hello,
I made a handling mistake when sending a parcel by Mondial Relay. I paid twice for this shipment, namely €4.90 x 2 = €9.80. I therefore requested a refund of €4.90. To date, the parcel has been cancelled, No. 70379678, the recipient being [Coordonnées].
Could you tell me what happens next with this parcel, when it resumes its normal route.
Thank you, best regards.
2 comments
max2661953
·3 years ago@popof5312 ,
Can you tell me the status of this parcel?
You are here on an EB members' forum, it's up to you to go and check on the MR site regarding the progress of your parcel.
*miss-tigri*
·3 years agoHello
You should call Mondial Relay, but if the shipment of the parcel is canceled, it seems to me that the parcel goes back to its starting point...
https://www.mondialrelay.fr/nous-contacter/