unable to connect to the shipping platform | Delivery

bourgogne-amazigh · 2025-02-03T16:38:25.791000Z

hi community, I hope you’re all doing well 🙂 I’ve got an issue that had already been reported 5 years ago while browsing the discussions, but there were no solutions. when I want to create the shipping label for my parcel, it asks me to accept giving the shipping app access, so I click on " I accept", it refreshes and the page that opens asks me for my eBay password, so I do that and when it opens a new page, it’s the same one asking me to click "I accept" to give access to the shipping app... in a loop ... so I chose to go directly through the Mondial Relay site, I linked eBay there and then the label is ready but its formatting is absolutely not suited to my Munbyn sticky-label printer, I tried the few options offered before printing but nothing works, only my contact details plus the big barcode in the middle are visible, but not the right side where the recipient info is written. I tried again via eBay to reprint the label but it’s the same issue mentioned above... via eBay at least it formatted the label perfectly for my printer. honestly I’m stuck I don’t know what to do and I have two parcels that are going to be late to ship 😕 thanks for your help 🙂

Discussions

unable to connect to the shipping platform | Delivery | eBay France