The buyer paid €12 in shipping fees for domestic delivery, and he is abroad! | Delivery

zmautom0 · 2023-11-03T13:28:55.755000Z

This is my first sale on ebay and the buyer paid 12 euro as domestic shipping fees while he lives abroad 800 km from my city and I imagine the shipping costs will exceed 110 euro given that I have never shipped a product since this is my first sale on ebay ! I wonder why he paid the domestic shipping fee of 12 euro when he must know that shipping 800 km away with relay mondial or a poste exceeds 100 euro given the weight of the item which is over 20 kg, and on top of that the buyer is an old user on ebay. My question: Have I been taken for a ride since the buyer paid 12 euro in shipping fees and it's too late for me to claim the total payment estimated at 110 euro minimum via the post? I'm in the dark since ebay blocked the messaging and the transaction while asking for supporting documents for my company! What would you do in my place to ensure the buyer pays the full shipping costs so I don't have to pay them myself, given that the price of the item sold is barely over 200 euro and if I pay for the delivery myself at 110 euro or more!! I'm done for!!! Thank you in advance for your insights.

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The buyer paid €12 in shipping fees for domestic delivery, and he is abroad! | Delivery | eBay France