Mondial Relay delivery
Summary: lemarcheaupuces expressed difficulties choosing a Mondial Relay pickup point during a purchase, mentioning that a note indicated a possible change on Ebay SARL, but without success. francexpressdeal suggested contacting the seller before shipment. Later, lemarcheaupuces confirmed having contacted the seller, who clarified the delivery address, although the original problem persists. lingma85 advised updating the delivery address on Ebay's website. Finally, lemarcheaupuces mentioned that the seller resolved the incident, admitting a possible mistake on their part.
Good evening,
I made a purchase, the listing said that I could choose a Mondial Relay delivery location.
During payment, impossible.
A note said to change the delivery location on Ebay SARL.
Impossible to choose a specific Mondial Relay location, closer to my home.
Can I still change the delivery location?
Really not convenient, I travel by bus and of course, there are no buses going to that area.
Thank you,
Have a good evening.
lemarcheaupuces
OP10 months agoGood evening,
So I can add it to my addresses.
The seller got back to me and resolved the issue.
Probably my mistake, I must not have seen the options during payment.
Thanks,
Have a good evening,
Steph
lingma85
·10 months agoHello @lemarcheaupuces
Enter the pickup point in your delivery addresses here---->
https://accountsettings.ebay.fr/uas/addresses
Packages will not be delivered anywhere else..
Best regards
francexpressdeal
·10 months agoGood evening @lemarcheaupuces
make this request to your seller if he hasn't sent the package yet.
lemarcheaupuces
OP10 months agoGood evening,
What I did after this post.
The seller just replied to me, with a screenshot of the transaction details.
Which shows the address of the Mondial Relay.
Which I already know.
Makes me wonder why during payment a note said I could change
the delivery address on Ebay SARL?
I'll have to figure it out.
Thanks for your help,
Steph.