Mondial Relay made a mistake on the weight and charged me 2 euros | Delivery

eric-78000 · 2023-12-18T19:28:20.165000Z

hello, I'm sending a small parcel via Mondial Relay, around 500 g the parcel is delivered, no problem 15 days later I log in to Mondial Relay to send a parcel and I get a message telling me that my parcel has been weighed and that it doesn't weigh 500g but 1.5 kg !! Mondial Relay asks me for 2 euros, which I'm forced to pay because it's added automatically to my cart, if I don't pay, I can't send any other parcel has this ever happened to you? thanks

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Mondial Relay made a mistake on the weight and charged me 2 euros | Delivery | eBay France