item not received at the specified drop-off point
Hello,
I haven't received a book I ordered and that should be delivered to the indicated drop-off point.
Also, with the order number I get the message " no item matching your request"
what should I do?
2 comments
koalagris
·1 year agoHello @mic3869
The account you’re posting with was created today, so it must be a purchase made as a guest:
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Obtenir%20de%20l%27aide%20si%20vous%20avez%20achet%C3%A9%20un%20objet%20sans%20%C3%AAtre%20inscrit&intent=achat%20sans%20%C3%AAtre%20inscrit&lucenceai=lucenceai&docId=HELP1151
Best regards
jacquelinedu36
·1 year agoHello,
Open a dispute for an item not received if the latest delivery date has passed
See purchase history or items purchased