Order problem | Delivery

antcai_31 · 2026-05-08T17:11:04.896000Z

Hello, good evening,Today, I find myself in a strange situation, but I can explain it from the beginning.At the beginning of April, I won an auction for clothes, which I paid for right away. I never received my purchase. However, between the 10th-12th and April 22nd, I followed up with the seller, who left no message, no information, and no reason for the delay. On the 22nd, I thought it had been long enough and asked for Ebay's help to end it there. I was refunded. This Wednesday, May 6th, I received a message from Mondial Relay to pick up a package that I know nothing about. I only saw it this morning, Friday.Since I knew nothing about it, I picked up the box and opened it, as it sounded hollow. Inside was a box just like that with Pokémon trading cards. I never ordered that from anywhere.To find out where it could have come from, I checked all the platforms and then saw that the tracking number on this package's label is the tracking number for the clothes package I never received.So, what should I do? I didn't receive my order, but I was refunded. I received this card package, but I didn't order anything. Least of all from someone who doesn't ensure shipments.

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Order problem | Delivery | eBay France