Australia delivery issue
Following a purchase in Australia, I did receive a parcel tracking number.
1 week later, the item is marked as DELIVERED, pretty fast you’d say! Except it was returned to the sender, who let me know.
Since then, the seller has been trying to get answers from their local post office...
What recourse do we have on eBay? The parcel tracking is faulty, since it was never delivered to me.
Regards
1 comment
lingma85
·2 years agoHello @loic_33_64
Have the seller send your order back to you...!!. if he's serious, that's the best thing he can do..!
Indeed, by paying the delivery fees, you entrusted him to receive your purchase properly and in due form.
The choice he made of a faulty shipper is not up to you, but is his responsibility as the seller...
He must also inform his Australian Customer Service that the delivery information given is false and arrange to have the info corrected..
You should pass on these few points to him (in a nicer way than what I wrote) and wait for the result..
Kind regards