Problem receiving the buyer's package. | Delivery

vinger55 · 2023-11-28T16:47:31.706000Z

Hello. I'm getting back to you about an issue concerning a parcel. Let me explain. The payment and shipping go well. But while I sent the item, the seller explains to me that the pickup point has to be changed (in the same city) The buyer normally had a week, I think, to go pick up the parcel (telling him that unfortunately I could not change the shipping address along the way) By the way, I am speaking to someone who is not the buyer (and in English) I sent a message to Mondial Relay to see where this parcel is located (I haven't had a reply) The person wants to open a dispute against me and file a complaint if the matter is not resolved. What should I do in this case? Thank you in advance. Best regards. Vincent.

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Problem receiving the buyer's package. | Delivery | eBay France