Issue following shipment cancellation due to a computer incident
Hello
An error occurred following a Colissimo shipment when clicking the pay button. I canceled the shipment to start over. I reported it to Packing Link, which has to record the cancellation. For the moment, when I go back to the sold item, it’s impossible for me to return to the page to redefine the service in order to ship it.
Thank you for your help
4 comments
*miss-tigri*
·10 months agoNo need to make duplicates:
https://communaute.ebay.fr/t5/Aide-entre-membres/Impossible-de-changer-le-service-pour-r%C3%A9exp%C3%A9dier-un-colis-%C3%A0-la/td-p/2969177/jump-to/first-unread-message
frelonverre
·10 months ago@christou231
try going to sold items and uncheck item sent, just click on the icon
christou231
OP10 months agoThe operation is impossible. The shipment has been canceled. I’m waiting for the
reset requested from eBay and Mondial Relay
Best regards
frelonverre
·10 months ago@christou231
I have a big doubt about the resetting of these two entities
I would personally post another ad and have your buyer click on it again