FREE RETURN WEBINTERPRET | Delivery

genealogos · 2023-07-08T19:07:07.902000Z

Good evening, fellow seller users of Webinterpret, be careful with free returns !!! Webinterpret automatically set up a free return for the 13 selected countries without asking me, even though I had clearly indicated returns accepted at the buyer's expense (unless the mistake was mine, of course), so what was bound to happen happened: an Australian bought 80 euros worth of miniature cars from me and decided to return the parcel because the models are not to his taste, and in his message he also thanks me for accepting the return at the seller's expense. You can imagine my surprise when I saw that the return had been accepted automatically and that I had to provide a return label, which I can't do since I sell in France, so I can't buy a return label that would send the parcel from AUSTRALIA back to FRANCE. So I think I'm going to lose that amount because of Webinterpret, which changed my return conditions without warning me and without asking me, above all !!! I quickly corrected the return rules so they would go back to how I had chosen them, so in short, if you use Webinterpret to sell internationally and you don't want to pay return shipping costs, make sure it hasn't been changed without your knowledge best regards gilles

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FREE RETURN WEBINTERPRET | Delivery | eBay France