Return item to seller
Hello ,
I returned an item, the tracked return slip was provided to me and I sent the package back to the seller. However, the seller entered a tracking number different from the one on the return slip and so ebay cannot track the shipment. I sent 5 or 6 messages to the seller but I haven't had any reply for 3 days. What should I do please? Thank you
Kind regards
Anonymous User
Posted 2 years ago·Last reply 2 years ago
3 comments
koalagris
·2 years agoBonjour @Anonymous
Contactez le service client :
https://www.ebay.fr/help/buying/returns-items-not-received-refunds-buyers/renvoyer-un-objet-pour-obtenir-un-remboursement?id=4041&st=3&pos=1&query=Renvoyer%20un%20objet%20pour%20obtenir%20un%20remboursement&intent=objet%20non%20conforme&lucenceai=lucenceai&docId=HELP1134#section3
Lien de contact tout en bas de la page d'aide
Cdlt
Anonymous User
OP2 years agoHello koalagris and thank you very much for your help, I couldn't find it despite all my searching.
Have a good day and thanks again very much 🙏👍
Anonymous User
OP2 years agoBest regards