Global Relay tracking not validated | Delivery

driveautodiscount · 2023-09-02T21:58:50.177000Z

Hello I've been a pro seller on eBay for years in auto parts, and I started using Mondial Relay for my shipments as well, but I'm noticing that even when I enter the Mondial tracking number, it still stays in status..sent, but it never switches to delivered (even though it is clearly marked as delivered every time on Mondial's site directly). As a result, in my seller performance my late rate is increasing since I use Mondial more and more. Customer service tells me this is because my Mondial shipments are not recognized..so only shipments by tracked letter, Colissimo, etc. are counted.. Have you already had this problem, and if so how were you able to fix it. Thanks everyone and happy selling.

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Global Relay tracking not validated | Delivery | eBay France