Tgv

Question

Hello  I have a buyer who paid for this order in full, including shipping costs. As a result, the payout was refunded to me. The package was sent by Mondial Relay but the buyer did not pick it up. So the package came back. Today the buyer would like to get this order and pay the shipping costs a second time. But how do we request again via eBay so that the buyer can pay this shipping fee again  Regards

koalagris · Accepted Answer

Hello @traintgv70    "how do we ask again via eBay" = not possible. Payment for a new shipment can in no way go through eBay, so agree with your buyer on a direct payment method (bank transfer, PayPal, check, etc).   Best regards