MUCAR diagnostic scanner no. [Reference] | Delivery

paulavoda · 2024-07-11T08:58:30.487000Z

Delivery problem for an item ordered urgently (automotive diagnostic case ordered from [Pseudo]). The item is shown as delivered by the carrier, which is false! The problem was reported to the seller, who has no solution!! He tells me to contact the courier, giving me a fake phone number!!! And yet he arranged the delivery (which I paid for), and he has no other solution!!!! I urgently need this case because I have to diagnose my vehicle before the inspection (deadline set for next week). I asked for the item to be sent back immediately or for a refund so I could buy it in a store. No response. What do you do when the seller, even after being chased up, goes silent? Can't Ebay intervene? Is the buyer covered when they do not receive the item they paid for from a careless seller? I've been an Ebay member for 20 years with 100% positive feedback and this is the first time I've had this kind of problem. I’m counting on ebay to help me resolve it. Thanks in advance

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MUCAR diagnostic scanner no. [Reference] | Delivery | eBay France