For a few weeks now, I’ve had an issue with my orders. I only offer two shipping methods in all my listings (defined in my terms of sale): Mondial Relay and Colissimo. If the buyer pays for relay shipping, they must necessarily select their chosen relay point when placing their order. For a few weeks now, I’ve been getting orders with "other delivery in 48h" (charged at the relay shipping rate), and I have to contact buyers individually to ask for their relay point. Before, this was done automat...

@sambluedr44 as @koalagris told you (Greetings koala 🙂), you are indeed only offering 2 choices : There was a similar post some time ago. The problem seems to come from the sales terms manager. Your colissimo shipments become "Other delivery in 24 h" and those in MR "Other delivery in 48 h". Which, by the way, is an abomination in both cases... Try editing your listings without going through the sales terms manager. So directly via "edit listing". &...

You too? The buyer can choose an "other delivery method" that I haven’t predefined | Delivery

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You too? The buyer can choose an "other delivery method" that I haven’t predefined | Delivery | eBay France