I was scammed on eBay | My eBay

thogabr35 · 2023-06-27T09:30:23.978000Z

Hello, on June 10, 2023 I bought a film camera from a seller located in Germany, with 100% positive feedback.On June 20, I receive an email notifying me that I have been delivered and that the package was handed over to me. However: I NEVER RECEIVED MY PACKAGE!I immediately contact the seller to explain my problem to him. Google's translation of his reply had the effect of infuriating me: "Dude, I sent the package. If the shipping company says it delivered the package to you, that's not my problem. End of story."So I immediately turn to the shipping company (Hermes Germany) in order to inform them that my package was not delivered to me despite what they want to make me believe. A website entirely in German, where I had to use Google Translate for absolutely every word.After 2 days of waiting Hermes Germany replies that the package was indeed handed over to me. And that I need to contact the seller!I therefore contact the seller again. He won't hear anything about it.I hasten to leave him negative feedback.Today I finally had the opportunity (after being forced to wait several days) to "ask eBay to resolve the problem."I am now waiting for a response from eBay.What I don't understand is that my negative feedback doesn't appear. The seller still has 100% positive feedback. And WORSE! I just realized (which is why I wanted to post this message here) that on the seller's profile, he is still selling the camera I bought from him and that I supposedly received! The same item with the same photos!

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I was scammed on eBay | My eBay | eBay France