Item removed but eBay still considers it not removed

Summary: ayya_ayya notices that their eBay purchases appear as "Ready for hand delivery" even after picking up the packages. Although they did receive the items and left positive ratings for the sellers, their orders seem unfinished. jacquelinedu36 mentions that this is a common issue with no consequences for buyers. jizzy-jr runs into the same problem on older orders, and koalagris advises contacting eBay customer service. frelonverre points out that the problem is less embarrassing for a buyer than for a seller.

Hello, I realized that for two purchases, eBay indicates that the item is "Ready for in-person pickup" and so in the delivery information section (order details) the tracking is not marked as "picked up". I should note that the packages were indeed picked up (one from my place and the other via Mondial Relay). As a result, the order is not finalized.

I haven't heard back from the sellers, so I assume that this isn't a problem on their side. I should also note that, on my side, I left positive feedback for the sellers because the transaction went well in both cases.

However, in my purchase history, I have these two orders not finalized. I couldn't find any way to indicate that I had indeed picked up the item, is there a way to do it?

ayya_ayya

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Posted 2 years ago·Last reply 10 months ago

4 comments

frelonverre

·10 months ago

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@ayya_ayya

That said, between us, if you had this problem as a seller, it could be annoying (notification delay that might be interpreted by the bots), but as a buyer, just forget it