sales terms manager - delivery
Summary: rosedebretagne wants to restrict its shipments to the European Union and is asking for clarification on how to configure delivery options, especially regarding "additional locations" and "excluded locations." They note that Europe appears in the excluded locations, which seems contradictory to their choice. They are also wondering whether these steps need to be repeated for each delivery category, and regret the lack of global options to configure these preferences. Their concerns have been heightened by recent difficulties with the Colissimo process, leading them to stop sales outside the EU.
hello, I want to ship only within the E.U. can you confirm that what I need to do in the "additional locations" field is select: none. then in the excluded locations preferences, select them all? the whole setup is a bit weird, because then Europe ends up in the excluded locations...
and it seems like this has to be redone for each shipping conditions set; is there no longer anywhere to modify the entire policy regarding destinations all at once? thanks
rosedebretagne
OP1 year agoa word about the point that leaves me the most perplexed.
I start from: manage sales conditions
it offers: all conditions, or payment, or returns, or shipping.
I choose shipping and I have all my different characteristics predefined by me according to, for example, the size of the item; that's my business, it's not the point here; let's choose any one of these categories.
it offers free shipping, ok. below, I have the FRAME shipping internationally.
with a destination field. there I tick E.U.
an additional locations field. I tick none.
OUTSIDE THE FRAME
there is preferences > excluded locations. if I exclude all locations that excludes Europe, in contradiction with my intention to ship within the union. but if I do not exclude Europe will I end up with listings appearing, for example, in Switzerland even though I do not want to ship there.
a word about the point that set all this off, it is the low reliability of the Colissimo administrative procedure since we can no longer drop off parcels after filling out the CN23 form ourselves on paper, it worked perfectly and now that it is no longer possible I am choosing to throw in the towel on sales outside the EU.