Not responsible for a damaged parcel | New Seller Space

edel-6821 · 2024-11-16T23:01:08.859000Z

Good evening, I sold a TOSHIBA laptop, which was in perfect working order, it always worked well, problem with moved memory card, not allowing the WINDOWS 10 system to open; Today, the bad-faith buyer accused me that if the PC arrived in the state 'keyboard undone, one key removed", it was also because the box was smaller, whereas I put bubble wrap, I made sure that the PC was well secured in the box, moreover, during transport, it is neither the fault of the seller nor the buyer, now I am at an impasse, because the buyer is claiming a refund, which I understand, while the funds are blocked, I have not been paid, I paid the shipping costs, in short....he has the PC, I had suggested he remove a memory stick, so that the operating system restarts, he did not want to do anything, other than bark, in any case, I know that this PC is not defective...It's shameful to behave like that. We, sellers, are put at a disadvantage in the face of such stubborn behavior.

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Not responsible for a damaged parcel | New Seller Space | eBay France