Problem with a double sale on eBay | New Seller Space

beorix · 2024-10-21T17:41:15.014000Z

Hello everyone I put an item up for sale that was sold, but for some reason, at one point, this item was duplicated. Maybe it was a mistake on my part, by clicking the wrong box, or a site bug; either way, eBay thinks I had 2 items for sale and is asking me for 2 commissions (one of which has already been taken from the sale of the item, plus another to be taken from my bank account!) So I call eBay, and I end up with someone (foreign?) who is a bit stubborn and of course doesn’t understand the situation at all and tells me to simply delete one of the 2 sales, which I do. According to him, that was supposed to fix the situation, except that in the evening I receive an email from eBay telling me that tomorrow they will withdraw the full amount of the payment that was made to me for the item I sold.. I should point out that I of course shipped this item as soon as payment was received from the buyer. So there, ok, I no longer have any fees to pay (apparently) but I lose the sold item plus the payment that had been made, unless I manage to block the withdrawal tomorrow. At this point I no longer know what to do.

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