Refund without sale | New Seller Space

Anonymous User · 2024-04-13T05:20:52.723000Z

Hello, an immediate purchase was made on a product I was selling, but I didn’t approve the purchase offer. Message says item paid. I didn’t have time to pack the parcel and send it, so I cancelled the sale. Since I also hadn’t entered my bank details, so with the funds blocked obviously I didn’t receive any money. Why do I have to refund a sum of money for an item I didn’t sell? Especially since I didn’t validate the order. The sale should be void, right? Is this a scam? A forced sale? What is the procedure for resolving this dispute given that the buyer doesn’t want to close it?

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Refund without sale | New Seller Space | eBay France