seller account restriction

Summary: parfumchan5 explains that she is facing restrictions on her seller account following several canceled sales at the end of 2022 and the beginning of 2023, due to items being misplaced or already sold. She complains about customer service threatening to close her account, which she considers unfair and impersonal. One participant provides her with a link to a discussion about access to eBay customer service in an attempt to resolve the issue.

hello, I have a selling restriction, I’m a private seller

in 2022 in December on the 8th and the 10th I canceled two sales

in 2023 on January 2 and January 10 I canceled two sales

I am an old lady and have been selling my belongings at 80 for several years now

(two months when I was very hard hit) and I was not vigilant with these 4 misplaced items or sold elsewhere !!!!

they are threatening to close my account which is working despite the current crisis

I find this perfectly unfair especially since the reply is made by "robots" who say hello Sir

where could I take this little story up the chain?

thank you for reading me Nicole