Hello, I sold and sent a brand-new figurine in its original packaging. Imagine my surprise, after 4 months, to get a message from EBAY saying that I had a dispute and my funds were frozen. Of course I disputed the claim because the buyer was saying it was false... I called customer service and they explained to me that the buyer had stopped the payment with their bank. The buyer sent me back a damaged identical figurine but not in its original packaging or sealed. So EBAY has no power in the fac...

@aydinlis don't complain, he sent you a figurine back, all he had to do was declare that he was not the originator of the payment, therefore fraudulent use of his card, and send nothing back another bad news: the site will charge you for the debit rejection (if I remember correctly, 16 euros)

BUYER WHO DISPUTES PAYMENT through their bank | Payment

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BUYER WHO DISPUTES PAYMENT through their bank | Payment | eBay France