refund request for 20.09 EUR
Summary: raymac75 expresses confusion about a €20.09 deduction from their order earnings, having received €160.52 instead of €180.61. lingma85 advises them to contact customer service to resolve this issue, as the forum is not able to handle fee claims.
hello
why did you send me only 160,52 instead of 180,61 eur and you kept 20,09 from me too why thanks
best regards
Your earnings
Order total
202,00 €
Sales fees
Transaction fees
-21,39 €
Shipping slip
-20,09 €
Order earnings
Earnings from the order after deduction of sales fees and other costs.
160,52 €
Show more detailsof 180,61 eur
2 comments
francexpressdeal
·1 month agoHello @raymac75
the €20.09 corresponds to the shipping label. So it is normal that it is deducted.
See this link:
Print and cancel shipping labels | eBay
"Pay for shipping labels
Shipping labels purchased on eBay are paid for using your eBay funds.
The cost of the label is deducted from your available or processing funds."
lingma85
·1 month agoHello @raymac75
This isn't the place to make a complaint about your expense statements...
Contact customer service for that-----> eBay customer service
Only they have the ability to dive into your account and take a close look at it..
Regards