Unable to pay for my purchases
Summary: hudsonpat has been having difficulties completing online purchases for several days, with a recurring error message when trying to pay via PayPal or credit card. Despite efforts to resolve the problem, including switching browsers and contacting eBay customer service every day, no solution has been provided and the problem persists, seemingly coming from eBay’s side. They are waiting for a response from technical support but have not received a call from a manager.
Since Friday, February 27, I haven’t been able to pay for my purchases, whether by PayPal or by credit card; I get a red banner with the message "an issue has occurred. Please complete your purchase again". I asked eBay to call me, they had me delete my Internet browsing history, then I changed browsers, from Firefox to Edge and to Google Chrome, without success. I call customer help every day, and they just tell me they’ve contacted technical support. I asked for a manager to call me, but they never did. You can’t contact technical support directly. I send them emails, and they tell me to wait for a response from technical support by email or by phone. It’s been 5 days now, the problem is definitely on eBay’s side, I’m not the only one in this situation.
