Unable to update bank account - how do I contact customer service? | Payment

ddeleris2013 · 2025-01-29T17:30:26.041000Z

Hello everyone, I’m navigating total madness... Living in French-speaking Switzerland, years ago I created an account on the ebay.fr site. I just sold an item for the first time, and I can’t get my bank details validated to receive my payment because: - an ebay.fr account requires a bank account in France - I do not have a bank account in France On the contact request page, the "call me back" option only accepts French phone numbers - and I have a Swiss number. Going through the Swiss site, I get redirected to Germany, with nobody who speaks French or English... When by some miracle I get redirected to French support, I’m told "we’re taking care of your problem and we’ll call you back" - despite verifying my phone number with the operator, I receive automatic notifications saying they couldn’t reach me, even though I have no missed calls. The French site probably can’t contact numbers abroad. Is there a direct French hotline number to contact ?!!?! Thanks.

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Unable to update bank account - how do I contact customer service? | Payment | eBay France