Several orders in "Payment pending" on eBay
Hello, I regularly organize auctions and I often run into a problem. Some buyers don't pay for their orders, and those same orders end up in the "Orders" > "Payment pending" section. There are a few orders that have been there for over a month and I don't know what to do. I would like to relist my listings. Do I have to wait for eBay to cancel the orders on its own?
1 comment
koalagris
·2 years agoHello @tcg-dream
"Should I wait for eBay to cancel the orders on its own?" = eBay doesn't cancel anything; it's up to the seller to do what's needed within 30 days of the sale, otherwise the commission fees will still be due.
Your question is surprising, coming from a pro registered since 2014... haven't you read the T&Cs?
See my post on this thread:
https://communaute.ebay.fr/t5/Aide-entre-membres/pourquoi-certaines-personnes-ne-payent-pas-les-ench%C3%A8res-gagn%C3%A9s/m-p/2932962#M42703
Best regards