Systematic refusals to refund overpaid VAT | Payment

antfour-46 · 2024-08-09T09:50:52.044000Z

Hello, I’m wondering if I’m the only one in this situation, but Ebay systematically refuses to refund me the VAT on purchases abroad when I pay twice. VAT paid to Ebay at the time of purchase, then VAT paid to the carrier upon delivery. I do follow the ebay procedure by uploading the supporting documents, but nothing works. The first 2 times it was no because my request was too late, now the proof of payment I provide is not good enough for them. DGCCRF reports seem to work to motivate Ebay to respect consumers' rights (although I am still waiting for the refund they committed to make), but it is really cumbersome to have to involve the fraud squad every time. Anyone else with the same problem? How do you get a refund of the overpayment?

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Systematic refusals to refund overpaid VAT | Payment | eBay France