Hello I need to return a freezer to a seller in Italy. The seller accepts returns, but the cost is on me. Of course, being a bulky item, it is not as simple as returning a mobile phone or a pair of shoes, and ebay advice does not provide guidance for bulky items. Shipping companies suggest paying the seller and asking them to arrange the pickup because they have to provide a return label. Has anyone experienced this, and is their suggestion correct? Thanks in advance

Hello, @tutti-frutti79 , An item this heavy is bought in France. The seller can’t send you a return label, being abroad, but must reimburse you for the return shipping cost. Is this return definitely being made as part of a dispute?

Back to Italy | Payment

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Back to Italy | Payment | eBay France