eBay France

46ter

Ebay USA purchase blocked, the seller doesn't ship to France

Hello, On July 13, 2026, I bought an item for sale on Ebay USA. Ebay message: the seller does not ship this item to the following country: Metropolitan France. When requesting a shipping quote, Ebay displays the allowed destinations: France is missing while Germany, Spain, and Italy are listed. I contacted the seller: the country list is provided by Ebay and he found that France is not included. He tells me he has already sold items in France. He contacts Ebay, who modifies the list to include France. New purchase attempt: the same block appears: the seller does not ship this item to France. Any solution?

1 week agolast reply 1 week ago

Community Mentor Help

maxexspiritus

Following the many bug reports for purchases from the USA, what is the next step?

Hello, New post for the continuation of the issue that has been raised by many members these past few days. We have the likely cause, the new pricing imposed by France, which seems to be the cause, very well. But even so, our problem is still there, and every day there are posts on this subject (and I know that some sellers in the USA have also said they are being penalized). What needs to be done to move things forward? What is Ebay's position on this subject? How do we take it to the next level? Thanks in advance.

3 weeks agolast reply 2 weeks ago

Discussion forums

prupia20

ban a bidder

how to ban a bidder

3 weeks agolast reply 3 weeks ago

Discussion forums

osaki23

DISPUTE REVIEW CUSTOMER SERVICE RESPONSES POORLY

I had a pretty dishonest dispute on EBAY that was supposed to end on June 26, 2026 we are on June 27, 2026 I sent this to Ebay customer service ::: I had a dispute on my item the buyer was supposed to send the item back to me before June 26, 2026 it is the 27th and I have not received my item I have no tracking! I ask you to release the money to me and remove the dispute thank you Ebay the service replied to me : Removed by moderation so I replied : ‌ I don't understand you say before June 26 for the return and now July 13 on July 14 you'll tell me at Christmas no I don't agree with you, this is the first time Ebay has acted like this if ebay asks me how it went or the other seller partners on Ebay or elsewhere I will give them the procedures not respected in the rules of ebay sellers it's up to you to fix it the date has passed so do your duty the service replies to me : Removed by moderation THE BUYER HAS PASSED THE RETURN DEADLINE AND EBAY IS NOT TAKING IT INTO ACCOUNT WHAT SHOULD BE DONE TO PROTECT SELLERS customer service responses ?

3 weeks agolast reply 3 weeks ago

Discussion forums

minitaupe

A buyer is asking me for a sales invoice

Hello, I'm a private seller and I have a buyer who is asking me for my sales receipt following the purchase of an item for 60 euros. This is the first time I've had this request and I find it strange. Should I give it to them? Is there a risk of fraud or anything else? Thank you for your help.

Jun 22, 2026 at 12:22 PMlast reply Jun 23, 2026 at 7:47 AM

Community Mentor Help

machelignots

ITEMS FOR SALE

Hello I put some items up for sale during the summer of 2025. Because I’m moving abroad, I have suspended the sale. Is it possible to find those items for sale again, Thank you Machelignots

Jun 22, 2026 at 2:54 PMlast reply Jun 22, 2026 at 3:11 PM

Community Mentor Help

jean-loc-0

Change of recipient above the Mondial Relay address

I’m 76 years old and almost a novice on eBay. I’ve just bought a motorcycle seat through eBay’s auction process. The only delivery option seems to be delivery to a Mondial Relay Pickup Point. When I checked out, my order was partly pre-filled with info from previous orders. When I changed the old Pickup Point that was suggested to me (which was becoming incorrect!) for a new one, the old recipient name stayed. It’s impossible for me to separate it and change it on the final checkout form for my purchase. As a result, the billing address is indeed my recipient’s address, the modified Mondial Relay address is correct, but it is attached to the wrong (the old!) recipient name. Who can help me change this name so that my recipient won’t be prevented from picking up her parcel when receiving and collecting her motorcycle seat? Thanks in advance. jean-loc-O

1 month agolast reply 1 month ago

Community Mentor Help

rayab.ra

Shipped after deadline due to vacation , will I get a case opened ?

Hi everyone, I just received a payment today for one of my items, and the shipping deadline is June 23rd at 11:59 PM. The problem is I'm currently on vacation and won't be back until June 25th. Do I risk anything if I ship after the deadline? Does eBay automatically open a case, or does the buyer have to do it manually? Thanks in advance for your help!

1 month agolast reply 1 month ago

Community Mentor Help

bad-9015

How to handle delivery errors and get an effective resolution

Hello everyone, I’m currently having a problem with my online order: I received the wrong product and the resolution seems to be stalling. It’s making me think about how we handle delivery errors. I’d like to know: What similar experiences have you had with delivery errors? What advice would you give to speed up a resolution? Have you ever had to contact a third party to resolve a delivery issue? What are the best practices for defending our rights as consumers? Thanks in advance for sharing your experiences and advice.

1 month agolast reply 1 month ago