Selling on eBay

Created May 10, 2026

3 members

399 discussions

Welcome to the Vendre sur eBay forum! It allows members to discuss sales on eBay.fr.

pentiumpro57
Abusive return for defective item
Hello, I recently sold a car stereo to someone on eBay. As usual, I thoroughly tested the product and took a video of it working before shipping. It’s an original car stereo that needs to communicate over the car’s bus, tested on mine without any issue. However, as soon as they received it, the buyer opened a return request for a non-functioning product, with a photo of the car stereo’s serial number (fair enough). What’s the best move to make: - Wait for eBay to step in (how can I provide them the video?) for the return request? - Pay for a return at my own expense and open a claim upon receipt? I’m not used to disputes/returns, so if you could shed some light on it, thanks.
2 weeks agolast reply 1 week ago
4
rere_6935
Shipping Label from EBay
I would like to change EBay postage label shipping from France. Please advise.
1 week agolast reply 1 week ago
1
lacavedes_0
How do I retrieve my bordero invoices?
Hello, I’d like to know how to retrieve the invoices for my shipping label purchases when I send parcels. Best regards.
1 week agolast reply 1 week ago
1
vintage-cameras-france
problem with buyers outside France.
Hello, My wife has a pro store on Ebay with a premium subscription. For weeks now, she has had a problem with buyers outside France, who can’t buy from her store! In fact, when the buyer wants to make a purchase, a message appears saying that this seller does not sell in this country! Even though worldwide sales settings are active. Worse, the same message says that Ebay invites the buyer to look for the item from another seller !!!!. Despite the many calls through customer service over the past several weeks, there has been no concrete response to this problem. today, to make things worse, during a new call to customer service, the person we spoke to told us that our case had not even been taken into account yet!!!. and that they could not give any timeframe for resolving the problem, which has been going on for almost two months!. The direct result is a loss of revenue due to buyers being unable to make the purchase they want. Meanwhile, the Pro Premium store subscription is still being charged!. What is really frustrating is feeling like you’re being passed around, from advisor to advisor, who all recite the same memorized script and end up telling you that at their level they can do nothing, other than escalate a ticket!!!. Ebay customer service is no longer at all up to the level of the service being billed.
3 years agolast reply 3 weeks ago
16
rabiotsman
Delivery charges, especially Mondial Relay
Hello everyone, and I hope someone COMPETENT from ebay sees this message. I've been a professional seller on ebay for over 20 years. For 20 years I've been trying to set up combined purchases and for 20 years it's been a nightmare.... Let me explain: for domestic shipping in France, with tracked letter rates, no problem, everything goes smoothly. As soon as you offer Mondial relay for example, the customer has to pay the fees for EACH item even though in my terms it's clearly stated X euros for one item and then Y euros for each additional item. I won't even talk about international terms....for example a buyer shopping in my store for shipping to Spain will see €9.99 shipping when for the SAME item on the Spanish site the fees will be €39.99.... It's a nightmare....when I sync my listings from my prestashop I get copies of copies of copies of my shipping terms added... I've already tried contacting someone on ebay, but never got anyone competent or serious to handle this kind of problem. Likewise, Mondial relay can be offered as a carrier for France but not for neighboring countries, which is quite absurd! Anyway, if anyone has a tip, I'm interested
1 month agolast reply 1 month ago
3
fr_news_team
Please note that the Community site will be read-only from June 11 to 15
Read more here: https://communaute.ebay.fr/t5/Actualit%C3%A9s-eBay/Nouvelle-plateforme-m%C3%AAme-communaut%C3%A9-formidable/ba-p/2976224
1 month ago
0
ressimpltd
Deleted listing for a bogus reason, yet 5,000 other similar listings are for sale
Good evening, Ebay unjustly removed my auction listing for a lot of ELVIFRANCE comics. Apparently for prohibited or inappropriate content Maybe because of the title containing the words " ADULT COMICS"? I don't know! These comics cover multiple themes ranging from erotic to horror. This removal is completely unfair and unfounded, because when I type ELVIFRANCE or ELVIFRANCE comics in the search bar for products available for sale, I get more than 5,000 active listings for similar ELVIFRANCE comics to mine. And more than 2,300 results in completed sales for those same ELVIFRANCE comics. I am willing to comply with Ebay's rules on prohibited listing content if Ebay removes all active listings for these same products. I don't see why I should be the only one penalized when others are freely offering these same items for sale on Ebay. If I have to change my title without using the word "ADULT", fine, I will do it, although it is still unexplained because in the search results, I find ELVIFRANCE comics listings like mine using the word "ADULT" in the titles. I ask Ebay to be FAIR with me compared to the other members who are currently offering the same products for sale freely and without warning. Ebay must be impartial and penalize all members in this case, otherwise the removal of my listing is unfair, unfounded and borderline discriminatory. I am in favor of equality when it comes to the sanctions imposed by Ebay on its members. I contacted Ebay twice with the same email, no response. Three times by phone for a supposed follow-up to the relevant department, nothing, no feedback at all, Ebay is keeping quiet and not replying. It's outrageous! Sincerely
2 years agolast reply 1 month ago
14
maconlection
Shipping fees
On the page for creating a sale from an existing one: "sell a similar item", you can no longer adjust the shipping fees; you have to click, a window opens, and it's impossible to change the prices, especially for overseas..... You change the price, but when your listing is approved, and you read your listing again, it's the old shipping prices that show up
1 month ago
0
exabike56
Is it actually profitable to sell on eBay?
1 - Selling fees: so far, in my opinion, nothing to complain about; eBay’s visibility makes it possible to increase sales enough to offset them. 2 - eBay’s arbitrary decisions that cost us a lot: - It’s enough for a customer who found it cheaper elsewhere to say “the item doesn’t match the listing,” attach a bogus photo, and boom, it’s returned at our expense That’s the case of the ‘half-honest’ customer whom eBay almost systematically sides with. You’ve spent time packing the parcel, paying the shipping costs, the return shipping costs, all for nothing. - Or the downright dishonest customer who will send you back their old part. There, you’ve spent time packing the parcel, paying the shipping costs, the return shipping costs, and on top of that lost your merchandise. That’s why I’m asking, and asking myself, the question: Should we keep selling on eBay?
1 month agolast reply 1 month ago
2
mathiagi_3
Digital art for download
Hello, I have a problem putting in digital art images and by download listing, in short if it is possible to buy and download an Art image as a buyer on eBay. I have had problems selling in auction service, unknown result with fees, so an NFT artwork image is sellable on eBay, the problem is that the site is apparently incompatible for digital art sales. Which page, under what name, thank you
1 month agolast reply 1 month ago
1
mic_446771
I would like to sell an item in Switzerland
How do I go about putting an item up for sale
1 month agolast reply 1 month ago
1
roberto_b_509
Archive
hello, how long does eBay keep our sales in memory in our seller hub with photos?
1 month agolast reply 1 month ago
3

Create your business on eBay
1 members · 13 discussions

Abusive return for defective item

Shipping Label from EBay

How do I retrieve my bordero invoices?

problem with buyers outside France.

Delivery charges, especially Mondial Relay

Please note that the Community site will be read-only from June 11 to 15

Deleted listing for a bogus reason, yet 5,000 other similar listings are for sale

Shipping fees

Is it actually profitable to sell on eBay?

Digital art for download

I would like to sell an item in Switzerland

Archive