Buyer asks for a refund for "as is, untested, no returns" | Selling on eBay

vicobooya · 2024-02-16T09:40:28.219000Z

Hello,I sold an electronic item.The item's condition was very good; I indicated that in the listing details.In the description I said that I hadn't tested it, that I was selling it as is, and that I did not accept returns.The buyer is writing to tell me that it doesn't work and is asking for a refund.He is also threatening to file a complaint.What should I do? Thanks

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Buyer asks for a refund for "as is, untested, no returns" | Selling on eBay | eBay France