Sale cancellation | Selling on eBay

maribar44 · 2024-08-22T12:52:23.639000Z

Hello. I listed an item for sale, but I tried to cancel the listing several times without success, because I had changed my mind for personal reasons. I refused offers, while still trying to cancel the listing at the same time. Before, when I was filling out the listing form, I had checked the box "Cash on pickup (The buyer pays when they pick up the item). But eBay simply ignored my choice and accepted a buyer's payment. I did not receive that payment, because I did not provide my bank details. I don't understand why there is the cash on pickup option if eBay only allows its own payment methods. Well. I tried to cancel the sale, but I couldn't find that option on the site. Does anyone know how one is supposed to proceed to do this? Thanks in advance! Have a nice day.

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Sale cancellation | Selling on eBay | eBay France