Cancellation of a sale requested by the buyer: why are the fees not refunded? | Selling on eBay

123.videmaison · 2024-11-20T10:57:44.278000Z

Hello, a buyer is asking me to cancel a sale because he chose in-person handoff instead of an MR delivery, as he explained to me in messages. I accept his cancellation request and I notice that I have a fee credit. This seems to comply with the EB rules. Why is it just a credit and not a refund? Thanks for your insights and have a nice day

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Cancellation of a sale requested by the buyer: why are the fees not refunded? | Selling on eBay | eBay France