non-paying client: how to cancel the sale without being penalized | Selling on eBay

d.creation · 2024-12-05T21:21:11.892000Z

Good evening, a customer hasn’t paid within 4 days despite follow-ups. I put the item back on sale as soon as it was resold, but the sale from the person who didn’t pay doesn’t get cancelled. Could you please tell me 1: how to cancel this sale without being penalized in my performance 2/ how to give them a red flag? Thanks for your replies

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non-paying client: how to cancel the sale without being penalized | Selling on eBay | eBay France