Package France > USA one-month transit time and nervous buyer | Selling on eBay

hawk03331 · 2023-06-03T21:18:16.354000Z

Hello, I sold an item in the United States. I sent the package within the 3 business days indicated in the listing, with ultra-secure double packaging, etc. Unfortunately, the package made a stopover in a transit country (I didn't know that was possible for packages, but in the end it seems pretty logical) and it should finally arrive in about a month. Even though I did everything I was supposed to, and responded to all the buyer's requests, and provided proof of shipment and secure packaging, etc., he is rather aggressive (without being insulting). In any case, he blames me for the transit delay and opened a dispute where eBay will be able to step in starting tomorrow. My question is this: does he have any chance of winning the dispute, even though the package is still on its way and, on my side, to put it simply, there's nothing I can do if it's slow... Thank you for your help.

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Package France > USA one-month transit time and nervous buyer | Selling on eBay | eBay France