Hello, I’d like to know how long a buyer has before filing a claim with eBay to return an item?Let me explain: I sold a security camera with "returns refused"...The buyer contacted me to say he was having trouble setting it up on his network, but we agreed that it wasn’t a hardware fault caused by my camera, which is 100% new, but rather a software problem (already, when it comes to computers, things aren’t always simple, and this kind of setup is even trickier)...So he’s trying to sort it out.....

Good evening @thingbl-0 the buyer has 1 month after receiving the item to report a "item not as described" dispute to eBay. You cannot remove PayPal from your listings, the payment methods are imposed by eBay best regards

How long after receiving can a buyer return an item [non pro]? | Selling on eBay

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How long after receiving can a buyer return an item [non pro]? | Selling on eBay | eBay France